FREE SHIPPING OVER $300* | Formerly Hair Beauty Coop 2020 AHIA NATIONAL WHOLESALER OF THE YEAR! | BECOME A TRADE CUSTOMER
SHIPPING + DELIVERY POLICY
Shipping
Free shipping on orders over $300.00 and under 25 KG’s within metropolitan areas Australia wide only.
*Terms & Conditions Apply.
| Shipping Method | Orders under 25kg | Estimated Delivery |
| Metro Shipping | ||
| Adelaide | $12.95 | 1-2 Business days |
| Melbourne | $12.95 |
1-3 Business days |
| Brisbane, Gold Coast | $12.95 | 1-3 Business days |
| Sydney | $12.95 | 1-3 Business days |
| Darwin, Alice Springs | $19.95 | 3-5 Business days |
| Perth | $12.95 | 3-5 Business days |
| Canberra | $12.95 | 1-3 Business days |
| SA Outer | $19.95 | 2-4 Business days |
| SA Regional | $22.95 | 2-4 Business days |
| NSW, VIC, QLD, WA Outer Metro | $19.95 | 2-4 Business days |
| QLD, TAS, WA Regional * T&Cs apply |
$22.95 | 2 - 5 Business days |
| NSW, VIC Regional * T&Cs apply |
$22.95 | 2-4 Business days |
| Northern Territory Shipping Regional * T&Cs apply |
$44.95 | 5-7 Business days |
| Queensland North & Regional * T&Cs apply |
$44.95 | 5-7 Business days |
| All other states not listed in the above shipping | Charged once the order is processed. | 5-7 Business days (Depending on Location) |
| Express Shipping Adelaide | $15.95 | Same Day on orders placed by 11am or by prior arrangement. |
|
Pick Up In Store: 237 Grote Street, Adelaide SA 5000 |
Free |
Ready for collection day after 2PM. If you require urgent pick up please contact our customer service department on |
*Delivery Terms & Conditions
Free shipping excludes the delivery of furniture and to remote locations.
Occasionally we are asked to deliver to certain regions of Australia that may require an alternate courier company. Unfortunately, this may result in additional charges for delivery & handling. If there is an additional charge for delivery & handling, we will contact you once your order is made online and discuss any charges where applicable. You can either approve to go ahead with your order or cancel the order with no obligation.
Customers are responsible for paying any additional freight charges incurred by refused shipment, unclaimed goods or re-delivery attempts.
Orders are processed and shipped Monday through Friday, excluding public holidays.
Orders will be delivered within 2-7 business days, unless otherwise notified.
Please ensure someone is available to sign for your parcel during business hours.
PO Box addresses will not be accepted as all orders require a signature upon delivery.
Orders to be collected will be ready for collection the day after placing the order after 2.00pm from 237 Grote Street Adelaide. Please advise us in advance by phone/email if you wish to collect your order sooner.
When your order is shipped you will be sent a confirmation email which will include your invoice number and tracking number which can be used when enquiring about your order.
Please contact customer service on 08 8113 4900 and they will gladly help you with your shipping options and tracking your order.