Welcome to Beautopia Hair and Beauty Pty Ltd trade website (“The Website”, “We”, “Us”, “Our”, “Hair Co-op”)

Please carefully read the terms and conditions that are detailed below as they form the basis of the sale agreement between you and Beautopia Hair and Beauty Pty Ltd .

If you proceed to access the website then you are acknowledging to Beautopia Hair and Beauty Pty Ltd  that you have read, understand and agree with the terms, conditions and policies.

Beautopia Hair and Beauty Pty Ltd  reserves the right to amend the terms, conditions and policies at any time so we suggest that you review them prior to the completion of your purchase.


We hope to quickly correct any textual, graphical or factual errors in our website content. No matter what the error is, from a misspelled word, missing or incorrectly matched photographs, to broken hyperlinks, please contact us, and we will fix it ASAP. We are 100% committed to you and the accuracy of our website; however, we do not guarantee that the product descriptions on our website or other content are current, reliable, complete or accurate. If a product you buy from us is not as described or as you perceived, your only course of action is a full refund within 14 days of purchase after you return the product in its complete and unused condition.

Third Party Links

The Website may contain hyperlinks and other pointers to websites operated by third parties. Beautopia Hair and Beauty Pty Ltd  are not responsible for any of the contents from the linked websites. You acknowledge and agree that by accessing any Third Party Sites it is an activity undertaken by you at your own risk.


Beautopia Hair and Beauty Pty Ltd  will always try our best to ensure the prices on our website are accurate and up to date. We reserve the right to alter prices of products without notice. 

In the rare event that a price is changed at the time you are placing the order then we will honour the price on our web store at the time of your order.

Our prices include GST and do not include postage and handling. 

Price Match
Please note that the price match cannot be used in conjunction with any other offer and is only applicable at the time of the transaction and will not be a continuous offer online or in-store as prices may be subject to change.

The Beautopia Hair and Beauty Pty Ltd  team member will check the following compliance before approving competitive price match :
• The competitor must be Australian-based and price must be in Australian dollars
• The catalogue, voucher or quote shown to us must be currently valid
• The product must be the same or identical to our product
• The product/s must be in-stock and available in the quantity requested by the competitor
• Competitor conditions, including and not limited to payment type, delivery, trade or retail pricing and taxation are met in the pricing presented to us
• We reserve the right to limit quantities based on our availabilities and policies
• Price match policy applies only to full priced items. If a competitor’s advertised price is listed as a sale item, Beautopia Hair and Beauty Pty Ltd  will price match, however, we cannot Price beat.
• Any more than one correct Price match at request on different products from any one consumer will require an order to be placed over the phone through head office. Discounts will then be applied by one of our customer service representatives to your order.

Exclusions apply on price match that does not comply with Beautopia Hair and Beauty Pty Ltd , including:
• Brand distributor pricing
• Cashback offers
• Duty-free pricing
• Used items or in-floor stock condition
• Liquidation or clearance sales
• Payment surcharges
• Reproductions of competitor vouchers
• Showroom or exhibited stock
• Stock returned for repairs
• Website and store pricing for other countries
• Website or store based auction vendors including eBay, Gumtree, Grays Online etc.

Beautopia Hair and Beauty Pty Ltd reserves the right to change the terms and conditions at any time, without notice. Updated terms and conditions will be published on the website. In-store and online pricing may be lower than our advertised prices to ensure an everyday low price. If you have any questions or concerns regarding our Price match Guarantee, please do not hesitate to contact us via the “Contact Us” page on our website or call our customer service team on 08 8113 4900.

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